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How Our Legal Framework Protects Your Account

teko77 operates under a defined set of account rules, terms of use, and data policies that apply to every session — whether you fund via DANA, OVO, or GoPay, or access the lobby from Bekasi on mobile.

Terms of UseAccount Eligibility RulesData Handling PolicyCookie ConditionsDANA, OVO, GoPay Scope

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What These Terms Cover and Why They Matter

teko77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms set the rules for every interaction you have with the platform — from opening your account to funding it through DANA, OVO, or GoPay, and all the way through to withdrawal verification. By accessing the platform, you agree that you meet the eligibility requirements

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in your region and that your use is permitted under local law where you are located. Account access is not extended in jurisdictions where such services are restricted. We reserve the right to suspend or close any account where we identify use that conflicts with these
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terms, including misuse of payment rails or attempts to circumvent regional restrictions. Transactions processed via OVO, GoPay, or DANA are subject to the additional terms of those respective wallet providers, alongside our own deposit and withdrawal conditions. Your payment details, session data, and account activity are
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held under the data retention schedule described in our privacy policy. Any disputes arising from account activity are handled through the dispute resolution process outlined below; we aim to respond to formal account queries within a reasonable timeframe. These terms may be updated periodically — we
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will flag material changes in the account notification area. Continued use after a change is posted constitutes acceptance of the updated terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Access

Account security and data integrity sit at the core of how teko77 operates. Sessions are protected by SSL encryption, and your payment details — including any linked DANA, OVO, or GoPay wallet — are never stored in plain text. We apply strict access controls so that only verified team members can view account records, and only where necessary to resolve a query or comply with a legal obligation. You can request a copy of the data we hold, ask for a correction, or request account closure through the legal contact paths listed above.

SSL Encryption Every session runs over SSL. Your login credentials, wallet links for DANA or OVO, and transaction history are encrypted in transit and at rest across all account layers.

Data Retention Schedule We retain account and transaction records for the period required under applicable law. Once the retention period ends, data is deleted or anonymised — no indefinite storage of personal details.

Cookie Policy We use functional and analytics cookies to keep your account session active and to understand page performance. You can manage cookie preferences from the settings panel in your account.

Your Rights Over Account Data You have the right to access, correct, or request deletion of your account data. Submit a written request via email or the help centre and we will process it within a reasonable timeframe.

LEGAL CONTACT PATHS

How to Reach Us on Legal and Account Issues

If you have a question about these terms, want to raise a dispute, or need to request a copy of your account data, our support team handles legal and account queries directly. You can reach us through live chat, email, or the in-account help centre — choose whichever suits you best. All formal legal requests must be submitted in writing so we can track and respond accurately.

Live Chat Support Reach our team through the live chat window in your account dashboard. This channel handles account-level queries, terms clarifications, and dispute reporting directly.

Email for Legal Queries Send formal requests — data access, account closure, dispute letters — to our support email address. We confirm receipt and process written requests in the order received.

In-Account Help Centre The help centre inside your account covers policy documents, wallet verification steps for DANA, OVO, and GoPay, and links to submit formal account requests without leaving the platform.

Frequently Asked Questions About Our Legal Terms

These are the questions we get most often about how our terms, data policy, and account rules work. If your question is not covered here, the legal contact paths above connect you directly to the team.

These terms apply to every account holder who accesses the platform in a region where use is permitted under local law. Eligibility depends on where you are and what local regulations allow.

We collect the information you provide at registration — name, contact details, and any wallet identifiers for DANA, OVO, or GoPay — plus session and transaction data generated during account use.

Yes. Submit a written request through the in-account help centre or by email. We will confirm receipt and provide the data we hold on your account within a reasonable processing timeframe.

Your transaction is governed by our terms and by the wallet provider's own conditions. Both sets of rules apply simultaneously, so check GoPay or OVO's terms alongside ours before funding your account.

We post an update notice in your account notification area before material changes take effect. Continuing to use the platform after the notice date means you accept the revised terms.

Send a written dispute request via email or through the help centre. Include your account reference and a clear description of the issue. We acknowledge all formal disputes and work toward resolution in order of receipt.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How Our Legal Framework Protects Your Account

How We Handle Your Data and Account Access

How to Reach Us on Legal and Account Issues

Frequently Asked Questions About Our Legal Terms

01 Who do these legal terms apply to?

02 What data does teko77 collect when I open an account?

03 Can I request a copy of my personal data?

04 How do the terms change if I use GoPay or OVO to deposit?

05 What happens if these terms are updated?

06 How do I raise a formal dispute about my account?

Legal

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